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Case Study: A flood and a dishonest insured

May 1st, 2024

In the wake of the severe flooding event in Auckland on 27 January 2023, an insured whom the Insurance and Financial Services Ombudsman (IFSO) has decided to call “Mikey” (not their real name), made a fraudulent claim. Mikey’s car needed repair to remedy the effects of wear and tear.

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