The protection of your privacy is important to us, and we are committed to acting in accordance with the Privacy Act 2020. 

IFB collects

  • personally identifiable information — this is provided by you when you register for services that we offer, such as when you contact us with a query or if you choose to include your personal information when you make a fraud report via the website
  • aggregated data — this information is generated by our systems as they track traffic through our sites. This information does not identify you personally and is not linked to the personally identifiable information that you may have provided. We use this information to monitor usage of and improve the IFB website. 

IFB will not intentionally disclose any personal information about you (such as your name, address, telephone number, or email address) to any third party unless we have your permission.

If you make a fraud report, IFB will not provide any information about you or your report to the person you’ve reported.


Browser or ‘web’ cookies are small text files that are sent by a website and stored on your computer’s hard drive to collect information about how you browse the internet. 

Cookies are used to measure how you use the website so it can be updated and improved based on your needs.

A cookie does not provide us with any personally identifiable information. You can manually disable cookies at any time and will still be able to visit our website.


The information contained on this website is for general information only. The information is provided by the Insurance Fraud Bureau (IFB) and while we endeavour to keep the information up to date and correct, IFB makes no representations or warranties of any kind, express or implied, about completeness, accuracy, reliability, suitability or availability with respect to the website, or the information or products contained on the website for any purpose. Information on the website should not be regarded as legal or personal advice, and IFB accepts no responsibility for any consequences arising if visitors rely on the information contained on this website.

IFB takes no responsibility for any content on third-party websites which is accessed via the IFB website. Visitors access them at their own risk.

IFB’s website is under constant review, and the content may change without notice.


All information on this website is owned by the Insurance Council of NZ and must not be reproduced in whole or in part without permission. To request permission, please contact