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Modifications, Uber, not reading the terms: Common reasons why your insurance claim might be declined

May 24th, 2025

susan.edmunds@rnz.co.nz A woman cancelled an overseas holiday when her mother became ill and was shocked to discover she was not eligible for reimbursement. Photo: 123RF Insurers can pay billions of claims each year, but many people are still disappointed, when they have a claim turned down or receive less than they expected.

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