Motorcyclist who parked in street, not garage, misses theft payout

April 29th, 2022

A man whose motorbike was stolen from the street outside his home after he had told his insurer it would be parked in his garage has lost a claim dispute. The HDI Global customer told the Australian Financial Complaints Authority (AFCA) the insurer did not make clear the critical nature of how the motorbike was stored and should not have declined his claim, but the ombudsman rejected that argument.

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